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#detail.ticket-workspace[open]{display:grid;grid-template-rows:auto minmax(0,1fr)}
#detail.ticket-workspace::backdrop{background:#f3f7f9;backdrop-filter:none}
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.ticket-workspace .desk-columns{display:grid;grid-template-columns:260px minmax(0,1fr) 310px;min-height:0;overflow:hidden}.desk-side{min-width:0;overflow:auto;overscroll-behavior:contain;padding:16px;background:#f4f8fa;font-size:13px}.desk-customer{border-right:1px solid #dce6eb}.desk-execution{border-left:1px solid #dce6eb}.desk-side-heading{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-bottom:14px}.desk-side-heading h3{font-size:14px;margin:0;color:#315463}.desk-card{background:white;border:1px solid #dce6eb;border-radius:8px;padding:14px;margin-bottom:12px;overflow-wrap:anywhere}.desk-card>small{font-size:10px;color:#627e8b;letter-spacing:.6px}.desk-card h3{font-size:15px;margin:8px 0;line-height:1.4}.desk-card p{line-height:1.65;font-size:12px}.desk-card .secondary{padding:8px 10px;font-size:12px}.desk-fact{margin:9px 0}.desk-fact>small{color:#617d8b;font-size:11px}.desk-fact p{margin:3px 0;white-space:pre-wrap;overflow-wrap:anywhere}
.ticket-workspace .meta{padding:14px;background:white;border:1px solid #dce6eb;border-radius:8px;margin-bottom:12px;display:flex;gap:8px}.ticket-workspace .meta label{color:#526e7d}.desk-disclosure{margin:0 0 12px;padding:12px;border:1px solid #dce6eb;border-radius:8px;background:white}.desk-disclosure>summary{font-weight:600;font-size:12px;color:#315968}.desk-disclosure .notice{border:0;padding:10px 0;margin:0}.desk-disclosure .ticket-fields{grid-template-columns:1fr;margin:12px 0 0;padding:10px}.desk-disclosure button{max-width:100%;white-space:normal;font-size:12px;padding:8px}.desk-disclosure ol{padding-left:18px}.desk-disclosure article{overflow-wrap:anywhere}
.ticket-workspace .desk-center{display:flex;flex-direction:column;min-width:0;min-height:0;padding:0;background:white;overflow:hidden}.desk-tabs{display:flex;gap:4px;overflow:auto;border-bottom:1px solid #dce6eb;padding:0 12px;flex:none}.desk-tabs>button{border:0;border-bottom:3px solid transparent;padding:15px 10px;background:none;white-space:nowrap;color:#527080;font-size:12px}.desk-tabs>button[aria-selected=true]{color:#087f72;border-color:#087f72;font-weight:650}.desk-panels{min-height:0;flex:1;overflow:hidden}.desk-tab-panel{height:100%;overflow:auto;padding:18px;overscroll-behavior:contain}.desk-tab-panel[hidden]{display:none!important}#desk-panel-chat:not([hidden]){display:flex;flex-direction:column;overflow:hidden}.desk-description{padding:8px 0;margin:0;border:0;max-height:160px;overflow:auto;flex:none}.desk-description .message{margin:10px 0;font-size:13px}.desk-description>summary{font-size:12px}.ticket-workspace #ticket-live-label{margin:7px 0;font-size:11px}.ticket-workspace #ticket-live-stream{height:auto;min-height:120px;flex:1;overflow:auto;margin:0;border-radius:8px;background:#f4f8fa;padding:18px}.ticket-workspace .bubble{max-width:92%;font-size:13px;line-height:1.6}.ticket-workspace #reply{flex:none;padding-top:10px;background:white}.ticket-workspace #reply textarea{height:100px;min-height:75px;margin:7px 0;width:100%;font-size:14px;line-height:1.6}.ticket-workspace #reply select{min-width:180px}.desk-reply-mode{font-size:11px;color:#2b7167}.desk-internal-compose{padding:10px;border:1px solid #e8c67d;border-radius:8px;background:#fff6df!important}.desk-internal-compose .desk-reply-mode{color:#875b16;font-weight:650}.desk-tab-panel .notice{margin-top:0}.desk-tab-panel>.attachments{margin:0;padding:0;border:0}#desk-panel-history>details{margin:0;padding:0;border:0}#desk-panel-history>details>summary{display:none}#desk-panel-history>details{display:block}#desk-panel-history>details:not([open])>*:not(summary){display:block}
.desk-mobile-only{display:none}.desk-loading::after{content:'Загружаем рабочее место…';position:absolute;inset:0;display:grid;place-items:center;background:#f4f8faed;color:#315968;font-size:16px;z-index:20}#desk-peek{position:fixed;inset:0 0 0 auto;margin:0;width:min(440px,95vw);max-width:95vw;height:100dvh;max-height:100dvh;border-radius:0;overflow:auto}#desk-peek::backdrop{background:#122c4140;backdrop-filter:none}#desk-peek .form a{text-align:center;text-decoration:none}.ticket-workspace #toast{max-width:min(700px,90vw);z-index:30}
@media(max-width:1300px){.ticket-workspace .desk-columns{grid-template-columns:230px minmax(0,1fr) 280px}.desk-side{padding:12px}.desk-header-actions{max-width:290px;justify-content:end}}
@media(max-width:1050px){.ticket-workspace .desk-columns{grid-template-columns:minmax(0,1fr);position:relative}.desk-mobile-only{display:inline-block}.desk-side{display:none;position:absolute;top:0;bottom:0;width:min(340px,94vw);z-index:5;box-shadow:0 10px 35px #16374340}.desk-customer{left:0}.desk-execution{right:0}.desk-side.desk-panel-open{display:block}.ticket-workspace .desk-header{padding:12px 14px}.desk-title h1{font-size:19px}.desk-header-actions{max-width:250px}.desk-header a{font-size:11px}}
@media(max-width:600px){.ticket-workspace .desk-header{grid-template-columns:1fr;gap:10px}.desk-header-actions{max-width:none;justify-content:start}.desk-header-actions .secondary{padding:7px 9px}.desk-actions{gap:6px}.desk-control{min-width:140px;flex:1}.desk-control select{max-width:none;width:100%}.desk-title h1{font-size:18px;-webkit-line-clamp:1}.desk-tab-panel{padding:12px}.desk-tabs{padding:0 6px}.desk-tabs>button{padding:12px 8px}.ticket-workspace #reply textarea{height:85px}.ticket-workspace .bubble{max-width:98%}.desk-header-actions #desk-copy-link{display:none}.desk-actions .secondary,.desk-actions .primary{font-size:11px;padding:8px}.desk-title>small{letter-spacing:0}}
.desk-header .desk-mail-alert{background:#fff5df;border-color:#ecd39e;color:#835b19}

/* Personal menu ordering works with mouse, keyboard buttons and narrow screens. */
nav .menu-customize{border-top:1px solid #36525d;border-radius:0;margin-top:14px;padding-top:16px;color:#d1e0e5}
.menu-order-list{list-style:none;padding:0;margin:0;display:grid;gap:8px}
.menu-order-item{display:flex;align-items:center;gap:10px;border:1px solid #dbe5eb;background:#fff;border-radius:7px;padding:9px 10px}
.menu-order-item:focus{outline:2px solid #168c7d;outline-offset:2px}
.menu-order-grip{font-size:22px;color:#7b8d9a;cursor:grab;user-select:none}
.menu-order-label{flex:1;min-width:0;overflow-wrap:anywhere}
.menu-order-item button{flex:0 0 40px;min-width:40px;padding:8px}
.menu-order-dragging{opacity:.45}
@media(max-width:760px){nav .menu-customize{border-top:0;border-left:1px solid #36525d;margin-top:0;border-radius:0;padding-top:13px}.menu-order-item{gap:7px;padding:8px}.menu-order-item button{flex-basis:36px;min-width:36px}}